WhatsApp Correspondence in Tenancy Disputes
Most communication between tenants and landlords takes place via WhatsApp: maintenance issues, payments, notices of leaving, and handing over the apartment.
In tenancy disputes, WhatsApp correspondence shows when an issue was reported, what was agreed regarding payment, and when notice of leaving was given. Nispach turns the export file into a paginated PDF where each message appears with a date, time, and sender, and photos of defects appear as thumbnails in their place within the conversation. This is suitable for both tenants and landlords, in a small claim or other proceeding. Processing takes place in the browser, and the chat is never uploaded to any server.
What the correspondence shows
- Reporting maintenance issues: When the message was sent, with a photo, and what was answered.
- Payments: Transfer confirmations, delays, and agreements on installments.
- Notice of leaving or contract termination, with the exact date.
- Handing over the apartment and deposit: The apartment's condition, photos, and refund requests.
Photos in their place
In a dispute over damage or repairs, the photo is as important as the message. When exporting the chat with media, images appear as thumbnails exactly where they were sent, and voice messages and documents appear in the media index with the file name and time.
Exact dates
In tenancy disputes, the question of when things were said frequently arises. Every message in the appendix includes a date and time, and the cover page indicates the included date range. If the contract or law establishes deadlines, it is advisable to review them with a lawyer.
From the phone to an appendix
Export the chat with the landlord or tenant, according to the export guide, drag the file, and download a PDF. If filing a small claim yourself, also see Chats in small claims.
The tenancy correspondence, as one appendix
Drag the export file, with the images, and view the first three pages for free.
Start with your email
Email only. We send the link to start and nothing else.
FAQ
The landlord sent messages through a group of all tenants in the building. Can this be used?
Yes. Export the group and filter by the relevant senders and dates. The cover page will indicate what is included.
Is this also suitable for landlords?
Yes. Any party holding the chat can prepare an appendix from it.
Is the old phone where the chat is located needed?
The export is done from the phone where the chat is stored. If you changed devices, check if the chat was restored from a backup before exporting.